Spa | Singapore, Singapore

Private Onsen Package (Includes 1-Day Public Onsen Pass)

By Joya Onsen Cafe

Make your onsen bath experience more intimate with our Private Onsen which is most suitable for couples and families. Have fun with your loved ones while donning our Yukata clothing and indulging in our delightful onsen refreshments - a truly enriching Japanese cultural experience!

On Request

English

Make your onsen bath experience more intimate with our Private Onsen which is most suitable for couples and families. Have fun with your loved ones while donning our Yukata clothing and indulging in our delightful onsen refreshments - a truly enriching Japanese cultural experience!

On Request

English

What To Expect

In this 1.5-hour private onsen session, you will have full access to a private onsen pool, a sauna room, a shower area and a dressing area. Yukata clothing will be provided exclusively for our private onsen customers. 

Our private onsen experience includes a free 1-Day public onsen pass where you can use the public onsen before and after your private onsen slot. Do kindly note that you must enter the private onsen first if your scheduled session is between 11.00am and 11.30am. 

Refreshments as well as cafeteria food and beverages will incur additional charges. 


Inclusive of

  • One (1) x 1.5-hour access to private onsen pool, a sauna room, a shower area and a dressing area
  • One (1) x All day access to public onsen pool, cold bath, sauna room, common changing room, and shower area
  • One (1) Yukata clothing
  • One (1) Small modesty towel
  • One (1) Big bath towel
  • One (1) Locker with key
  • Request for disposable underwear if uncomfortable to be fully naked; you are only allowed to wear swimsuits in our private onsen

Exclusive of

  • Refreshment Voucher (additional $7+)
Location

511 Upper Jurong Rd, #01-06, Singapore 638366

How to Use

Step 1: Select the Date, Timing, Ticket Type & Quantity of Tickets

Step 2: Click “Book Now” to proceed on to payments

Step 3: Native will revert to you within 24 hours

Step 4: Payments will only be processed once the activity has been confirmed

Step 5: You will receive your booking voucher instantly once the booking is confirmed

Step 6: Present the voucher in Native to the merchant before the activity

Know Before You Go

General Information:

Tickets/Vouchers Information:

  • Infant age 0 - 2 (below 3 years old) can enter free of charge.
  • The ticket is fixed date and only valid to use on the selected date and time
  • To use: Present the ticket printed or digitally before the activity at the counter desk
    Whatsapp: +65 8847 2081

Operational Hours:

  • 11:00 - 23:00 Daily

Experience's Remarks:

  • Guests must enter the private onsen first according to the time booked then after can enjoy the public onsen.
  • For 1 Day Pass entitles to public onsen till our closing time. Customers are not allowed to re-enter after leaving our premises, nor return a few hours later within the same day. 
  • 1-Day Pass ends once the keys are returned to us.

Onsen Bathing Etiquette:

Before Onsen

  • ​Put your clothes, belongings, Jinbei/Yukata and bath towel in your locker in the changing room. Bring only your small modesty towel.
  • Onsen is to be enjoyed naked. Do not wear swimsuit or any other types of clothing in the onsen. Request for disposable underwear if uncomfortable.
  • Please shower before entering.
  • Please sit down while washing yourself, and prevent spraying around. Wash down your area clean and tidy after bathing.
  • Keep your key with you at all times, and return to the receptionist when checking out. Joya Onsen Cafe will not be held responsible for any stollen/missing items.

During Onsen

  • ​For sanitary purposes, do not soak your modesty towel in the onsen.
  • Keep your hair away from onsen water. Tie up long hair with rubber band or shower cap.
  • Always keep and eye on your children and friend around you, to ensure they are feeling well.
  • Rinse off sweat after sauna as well as before going to cold pool, vice versa.
  • Be careful of slippery floor, do not run around in the onsen area, and no swimming inside the onsen.
  • To avoid dehydration, drink enough water during and after onsen.
  • Keep the environment peaceful and quiet. Do not disturb others, make loud noises or any inappropriate behaviors.

After Onsen

  • ​Wipe your body dry before coming out of the dressing room.
  • No phones, computers or any electrical devices is allowed in the dressing room.
  • Please put your used towels (big and small) as well as jinbei/yukata into the respective laundry bags.

Please refrain from taking photos or videos inside the onsen and dressing room. if you see anyone using a phone, please report them to the counter staff.

Warnings & Precautions Do not enter onsen If:

  • ​If your physical condition is suitable for onsen and DO NOT show up drunk. Avoid entering and onsen if you are at very high risk for heart disease or are undergoing cancer treatment.
  • Do not go if you have any blood, pus, sores, or other bodily fluids that you cannot control. Do not go if you have infectious disease or virus.
  • Do not enter onsen when menstruating for the sake of your own health and hygiene of others
  • Women who have recently given birth should not use onsen to avoid the risk of infection. Women who have suffered a recent miscarriage should consult with their doctor first. Take extra caution on the slippery floors if pregnancy makes you feel unbalanced or dizzy.
  • If you are allergic to any ingredients used in the baths do not use the onsen.
  • Feel free to call us to check the crowd.

Safety & Precautionary Measures:

With the easing of COVID-19 measures as per government guidelines on 26 April 2022, below is the safety precautionary measures for this attraction:

  • As per government guidelines, guests need to be fully vaccinated to dining in the cafetaria
  • ​Wearing mask is required for indoor, optional for outdoor
  • Guests are required to uphold highest hygiene practices
  • Guests are advised to not visit the attraction when feeling ill

Cancellation Policy

Once confirmed, no cancellation or amendments to your booking will be allowed.

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