General Information:

Tickets/Vouchers Information:

• The booking voucher is open date with validity for 60 days from the date of purchase
• To use: present the voucher printed or digitally to redeem your game credit

Operational Hours:

• Monday to Thursday (01:00 pm - 9:00 pm)
• Friday to Sunday (12:00 pm - 10:00 pm)

Experience's Remarks:

• Upon purchasing our package , you will receive credits stored inside a membership card. These credits can be used to play all of our VR games
  
• The credits last for a period of 1 year from the day of top-up
  
• The games range from 10 credits to 60 credits
  
• The average duration our games is 10-15 minutes while our escape rooms lasts for 45min.
  
• Walk-ins are subject to availability. It would be recommended to give us a call to confirm on availability
• The single game can host 5 to 8 players depending on the game selected. 
• A minimum of 2 players is required. 
• If you do not accumulate the $1,200 or $7,000 in one year, your membership will be downgraded one tier respectively. .
  
• 8 private rooms are available for the game.
  
• The game are suitable with minimum age of 2
• All the headsets including the controllers and all the touch points are well sanitize
• Request for Eye-mask at the counter is optional.
  
• Visit: www.newworldcarnival.com for the list of games.
  

Terms & Conditions:

• Once the booking is confirmed, cancellation and refund are not available
• Credits are non-shareable and non-transferable
  

Safety & Precautionary Measures:

As per 24 August 2022 updates the Singapore Safety Management Measures are further eased, below is the safety precautionary measures for this attraction:

• Wearing mask is optional for indoors and outdoors premises (with exception on transports, healthcare, and residential care settings)
• Guests are requested to uphold highest hygiene practices
• Guests are kindly advised to not join the tour when feeling ill

Activity Warnings:

• ​Children must be accompanied by paying adult/s at all times.