• Small groups of 3 to 9 people can receive a discount of up to 20% off regular prices if they travel together. The BritRail Saver Discount is available in both 1st and Standard Class. Please note the group must travel together at all times

• Youths between the ages of 16 and 25 (inclusive) are eligible for a 20% discount in both 1st and Standard Class
  

• Seniors 60 and over receive up to a 15% discount.

Conditions of use:

Refunds:

• Refunds will be granted if: The unvalidated Pass or original exchange coupon or voucher is returned to the office from which it was purchased within one year from the date of issue, (unless a different time period is specified by your travel agent).
  
• Passes or tickets must bear no evidence of having been tampered with in any way. No refund can be made in Britain. 
  
• No refund can be made if the Pass or Ticket cannot be produced. 
  
• Refunds are not given on validated Passes once the commencement date has been reached. 
  
• Where a Pass forms part of an inclusive Tour Package, it is not separately refundable. 
  
• Where no other cancellation charges are specified by travel agent, the cancellation charge will be a minimum of 15%. 
  
• Special offers are not refundable. 
  
• Neither the Participating Operators nor their Agents can accept any responsibility for any failure in the provision of any special offers included. 
  
• Seat and Sleeper reservations are non refundable. 
  
• The M-Pass versions of the BritRail Pass are non-refundable once the passenger clicks on "Activate" on the activation website.
  

Fees and Charges:

• Reservation fees guarantee space on a particular service, but not always a specific seat assignment.
  

Lost Tickets:

• BritRail is not responsible for tickets or vouchers, which are lost, stolen, mutilated or destroyed. Refunds cannot be authorized in such cases. Therefore, travel insurance is recommended.