Important Information:

• Pleased to inform, this tour is now open and ready to receive the guests with proper safety and precautionary measures implemented.

General Information:

Tickets/Vouchers Information:

• The Ticket is only valid to use on the selected visit date
• To use: present the ticket printed or digitally to the host/operator

Operational Hours:

• The tour operate 3 days a week until Dec 2020 (Fri - Sun)
• The tour operate 4 days a week starting from January 2021 (Fri - Mon)
• Tour start time is at 19:30
• Tour duration is approximately 1.5 hours
• Tour closure is to be confirmed upon booking (the booking may be rejected when the picked date is not available, you will not be charged)

Tour's Remarks:

• This tour is strictly for adults only (must be aged 17 and above)
  
• Meeting point: Pentridge Prison, D Division, at the corner of Urquhart Street and Wardens Walk South, Coburg
  
• Please provide a valid email address when checking out the booking under additional comment field.

Terms & Conditions:

• Cancellation and refund allowed, please contact [email protected]
• Cancellation with at least 24 hours prior the visit date will get full refund
• No refund will be given when cancelling within 0 - 24 hours prior the visit date
• It's advised to not cancel last minute to avoid any issues or rejection of the cancellation requests
• Native transaction fees & charges may apply.

Safety & Precautionary Measures:

In the view of Recent COVID-19 situation, to ensure the safety of all guests, the tour operator has implemented all the necessary safety protocol. However, guests are required to take note of the following:

• Guests must wear mask (medical or clothe) in public areas
• Guests are required to observe social distancing
• Guests are requested to uphold highest hygiene practices
• Guests are kindly advised to not join the tour when showing symptoms related to COVID-19

Activity Warnings:

• Minimum age to join this tour is 17 years old