General Information:

Operating Hours:

• Tuesday - Friday (10:00 - 17:00)
• Closed on Monday (open on Public Holidays and Singapore Gazetted School Holidays)

Notes:

• The ticket is fixed date.
• Includes: winter jackets and boots, subject to size availability.
• Note: It is compulsory to wear long pants and socks.
  
• For Bumper Ride:
  - Children must be above 0.9 meters to join the activity. Children between 0.9 to 1.2 meters must be accompanied by a paying adult in the same car.
  - Each car can accommodate two passengers with a maximum combined weight of 200 kilograms.
  

Experience's Remarks:

• No personal cameras are allowed in the snow chamber. Kindly approach the official photographers for photo-taking.
  
• Redeemed tickets are valid for single-day use at Snow City during its normal operating hours; not valid for special events or separately ticketed events. 
  
• This voucher and/or the redeemed ticket(s) is not exchangeable for cash and cannot be used in conjunction with any promotion.
  
• Admission is subject to Snow City’s visiting guidelines listed online and displayed at its ticketing counter.
  
• Snow City reserves the right to reject vouchers/redeemed tickets that have or appear to have been forged, damaged, defaced, or otherwise tampered with.
  
• Snow City reserves the right to amend, delete and/or add to these terms and conditions without prior notice at its sole and absolute discretion.
• Please proceed to Snow City ticketing counter to redeem admission tickets upon presentation of this confirmation code. The ticket has to be used on the date of redemption.
• confirmation voucher.

Terms and Conditions:

• ​For cancellation, please email [email protected]
• Cancellation of at least 24 hours before arrival date: 100% refund.
• Extra cancellation or refund fees may apply.
• Any cancellations falling outside the above policy are strictly non-refundable.

Warnings of the activity:

Safety and Insurance

• Children below seven (7) years old must be accompanied by adult at all time in snow chamber.